Office Software
MS Word 2003; Excel 2003; PowerPoint 2003; Project 2003
Desktop Publishing
Quark Express 6.5; Microsoft Office Publisher 2003
Web Development
Macromedia Dreamweaver 8; Front Page 2002; HTML; Spin Panorama; VR Worx; Adobe Acrobat 5.1; CSS; XML
Graphic Design
Adobe PhotoShop CS2; Illustrator CS2; Ulead Photo Impact 4.2; Fireworks 8
Email Programs
Outlook; Outlook Express; Lotus Notes; Groupwise
Multimedia
Adobe Premiere 5.5; MS Sound Recorder
Customer Support Software
CS Pro; Student Manager
Digital Music
Cakewalk Pro Audio 9
Database
ACT 6.0; MS Access 2000; FileMaker Pro; FoxPro; PHP 2.5.3
Data Mining
Web Content Grabber
Platforms
PC and Mac

The John Scott Dailey Florida Institute of Government
Temporary Senior Secretary
*Registered attendees for conferences and classes on Student Manager software
*Answered muli-line phones
*Filing
*Creating name badges and rosters for conferences and classes
*Assembled class and conference packets for attendees
*Researched and compiled information on local administrators for local Florida Officials
*Created invoices and maintained invoice log
*Sorted mail
*Prepared incoming payments for classes and conferences for bank deposit

Rosewood Graphics
Freelance Graphic and Web Design and Virtual Assistance

*Developing correspondence, business forms and spreadsheets in MS Office
*Maintaining web sites
*Executing mail blasts to clients lists
*Interfacing with clients to determine needs and design preferences.
*Designing and building web pages in HTML and Dreamweaver 4.
*Publishing sites and providing SEO services.
*Developing advertising materials in PhotoShop 6, Illustrator 8 and Quark Xpress 4.1.
*Developing animation for the web in Flash 5.
*Registering domain names

MyOnlineNeighborhood
Neighborhood Account Manager

*Provided customer service to site sponsors by setting up sites and teaching sponsors how to manage sites.
*Provided customer service to site cosponsors from initial receipt of contract through completion of ads.
*Designed ads for sponsors and cosponsors with PhotoShop CS2 and Fireworks 8.
*Customized marketing material artwork templates with Adobe PhotoShop CS2 and Illustrator CS2.
*Provided customer service to outside users on Live Webchat.
*Provided customer service to outside users by screening and publishing submissions for events and announcements.
*Troubleshot web sites through PHP database.
*Populated sites with local news and events, merchants and organizations using Web Content Grabber and search engines.
*Monitored and approving automated banner ad submissions.
*Developed instruction manuals for site sponsors and site users.
*Developed training manual Neighborhood Account Managers.

Transpo Electronics
Marketing Assistant

* Performed online research and created spreadsheets for competitive product analysis
* Maintained company web site
* Created intranet pages for product update and engineering sheets
* Negotiated with outside vendors for the printing of catalogs and brochures
* Performed data entry for customer tracking and project management
* Arranged for trade show participation with exhibitor services and display designers
* Arranged travel and hotel accommodations for trade show participants
* Maintained company web site
* Designed technical brochures, advertising and Newsletters in Quark Express 6.5.
* Created documentation for engineering procedures and product updates.
* Updated technical manuals in Filemaker Pro and prepared them for press in Acrobat Professional.
* Transcribed meeting notes into documents for technical and sales personnel.
* Maintained technical databases in Filemaker Pro and spreadsheets in Excel 2002.
* Created and maintaining parts cross references in Excel 2002.
* Designed technical spec sheets in Quark Express and Word.
* Designed displays for trade shops in PhotoShop 6 and Adobe Illustrator 8.
* Created presentations for trade show seminars and corporate meetings in PowerPoint 2002.
* Created interactive forms in Acrobat Professional.

2003 - 2004

Emailmaestro.com
Sales and Graphics

* Designed web pages and on-line advertising.
* Managed projects for multiple on-line advertising campaigns
* Sold opt-in business-to-business and business-to-consumer email marketing campaigns

Facilities Planning, University of Central Florida
Student Assistant

* Developed and maintained databases in Access 2000.
* Maintained web pages in HTML.
* Created reports and graphics for departmental presentations in digital and print formats in Word 2000 and Excel 2000.
* Created and maintained records of permits for architects and contractors for University projects in Word 2000.
* Interfaced with contractors and architects in a customer service capacity.

Reservation Systems Labs
Web Developer

* Developed and maintained commercial web sites in HTML and
Dreamweaver 4.
* Assisted users and clients on Help Desk with software, billing and registration issues.
* Created and maintained client records in FoxPro Database.